Insurance company and my Doctors - contract negotiations and sleepless nights.
I live in Minnesota, and see many physicians from the University of Minnesota. I really like them too. In fact, I want my primary right next to me when I kick off. It has taken me most of my life to find the perfect primary- and now that I finally have- I almost lost him.
I’ve had insurance with Blue Cross for years, and I have to admit, I’ve NEVER had any problems with them. None of the nightmares I hear about from other patients and their insurance companies. However, the contract between BCBS and the U of MN physicians had not been signed as of 2 weeks ago- and the end date was Friday, August 23, 08. About 2 weeks ago, I began to get a bit nervous about this- as I had no desire to spend weeks, months, years trying to replace the wonderful care I receive from my doctors. I called the Governor of MN’s office, the Attorney General, several lobbyist, and the Star Tribune newspaper to help me get this contract DONE.
Well, last minute, down to the wire negotiations ended up getting settled - as many contact negotiations go.
The newspaper did interview me for this- and I ended up on the front page of the Friday Business section.
This is how it went:
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Fairview, Blue Cross sign new contract
By CHEN MAY YEEChen May Yee, 612-673-7434
August 21, 2008
A day before their contract was due to expire, Blue Cross and Blue Shield of Minnesota and Fairview Health Services pulled back from the brink and signed an agreement that runs through 2009.
The new contract ends a month of uncertainty for tens of thousands of Blue Cross members who had been told they might soon have to find doctors outside of Fairview or pay higher out-of-network charges.
The old contract ends today for Fairview clinics and on Oct. 28 for Fairview hospitals.
“We had many good and useful discussions that helped us develop a mutually acceptable contract,” said Mark Eustis, Fairview president and chief executive.
As is usually the case, contract negotiations had stumbled over prices. Blue Cross said Fairview was asking for rates that were higher than those of other providers. Fairview said it sought the same prices being paid by other major insurers.
Both sides claimed partial victory Thursday.
Eustis said the new contract would allow Fairview to “make appropriate investments so we can continue to provide exceptional patient care and service.”
Colleen Reitan, Blue Cross president and chief operating officer, said the insurer had “made progress in keeping health care more affordable.”
Blue Cross is the state’s biggest health insurer, with 2.9 million members. Fairview is the third-largest clinic and hospital group and owns the University of Minnesota Medical Center, Fairview.
Blue Cross estimated that 30,000 to 50,000 of its members went to a Fairview Clinic in the last 12 months.
For most healthy people, the task of finding a new doctor in a state full of good ones is a minor inconvenience. But for those with chronic or rare conditions, finding a new doctor they like can be a full-scale endeavor.
Carol Miletti of Mound has primary immune deficiency disorder, commonly known as “boy in the bubble” disease. She sees a primary care doctor at University of Minnesota Medical Center, Fairview at the university’s main campus.
Miletti, 59, infuses herself daily with plasma that provides antibodies to help fight common infections. Her doctor coordinates her care with more than 10 specialists, including an endocrinologist, a rheumatologist, a gastroenterologist, a hematologist, a pulmonologist and an ophthalmologist.
When Miletti heard Fairview might no longer be part of the Blue Cross network, she moved up tests she had scheduled for October to mid-August, including a mammogram, a gynecological exam and a bone density scan. As contract talks dragged on, Blue Cross assigned her a case manager and gave her a three-month extension on care at Fairview.
Told Thursday there was a new contract, Miletti said she was so happy she “had chills.”
“I’m immensely relieved that I don’t have to turn my life upside down to re-establish care elsewhere,” she said.
© 2008 Star Tribune. All rights reserved.


I had the pleasure of dining with 3 CVID patients in Savannah last week. We talked up a storm. It is always enlightening to meet patients and share stories. Gini Lea, Mandy and Jen made me feel like I talk in slow speed being from the north. We had lots of fun and lots of laughs.

